May 29, 2013
Why culture matters to today's energy leaders was the focus of this presentation by Dustin Seale, Senn Delaney partner and managing director, EMEA, to utility leaders at the annual The Future of Utilities 2013 conference in London. More than 250 senior water, electricity and gas sector leaders attended the conference to debate challenges and opportunities facing the industry.

In this presentation, Seale challenges leaders to consider: How is your culture supporting your key strategic initiatives? How is your culture impacting service to the customer and operational efficiency? Seale also shares case studies about UK Power Networks and Piedmont Natural Gas, discussing the positive results they have experienced from shaping their cultures.

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